After using your recovery services, how do I know if my identity has been restored?

Our team will reach out to you and we wonโ€™t close your case until both you and a Restoration Representative agree that the existing case has been resolved. Otherwise, the case stays open and weโ€™ll keep working to resolve it. If fraudulent activity reappears on a closed case and your membership is still active, weโ€™ll reopen the case and reactivate our Restoration services.

Updated on February 13, 2024

Glossary of Terms

Come across a term you don't understand? We're here to help with that as well. Check out our Glossary of Terms to learn more!