Our team will reach out to you and we won’t close your case until both you and a Restoration Representative agree that the existing case has been resolved. Otherwise, the case stays open and we’ll keep working to resolve it. If fraudulent activity reappears on a closed case and your membership is still active, we’ll reopen the case and reactivate our Restoration services.
Glossary of Terms
Come across a term you don't understand? We're here to help with that as well. Check out our Glossary of Terms to learn more!