How do I correct inaccurate information on my credit report?

You can dispute inaccurate information directly with the credit bureaus by mail, phone or online. The credit bureaus have up to 30 days to investigate your dispute. Once the investigation is complete, the credit bureaus will notify you of their findings. If they have made any revisions to your credit report, they will send you a copy of the revised report.  

You can access the dispute forms directly:  

  • Log into your Dashboard 
  • Select Credit from the menu on the left-hand side of the screen 
  • Go to the Credit Report tab 
  • A link to TransUnion’s Credit Bureau Dispute page — which has a Credit Bureau Dispute Form — is at the bottom of the Credit Summary section.  

You can also call our Customer Support team at the phone number listed within the Support page of your Dashboard to begin the dispute process. 

Updated on February 13, 2024

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